Terms and Conditions

Understand our usage policies, free tier limitations, and premium features

Terms and Conditions

Last updated: January 15, 2026

🔔 Important Notice: Free tier users can convert up to 10 files daily without registration. Document Builder is a paid feature requiring subscription.

1. Acceptance of Terms

By accessing and using DocArrow ("the Service"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Service Description

DocArrow provides document processing services including:

  • PDF to Office format conversion (Word, Excel, PowerPoint)
  • Office documents to PDF conversion
  • Document compression and optimization
  • Document merging and splitting
  • Electronic signatures (paid feature)
  • Document Builder with templates (paid feature)

3. Free Tier Usage

Daily Conversion Limit

Without registration: Users can convert up to 10 documents per day (PDF to Office or Office to PDF).

File Size Restrictions

Free tier users are limited to files under 50MB per document.

Session Storage

Converted files are stored temporarily for 24 hoursand are automatically deleted thereafter.

4. Premium Features

📝 Document Builder

The Document Builder feature is exclusively available to paid subscribers. This includes:

  • Customizable templates
  • Advanced formatting tools
  • Team collaboration features
  • Branding and customization
  • Unlimited document creation

⚡ Unlimited Conversions

Premium users enjoy unlimited document conversions with file sizes up to 2GB.

🔒 Advanced Features

Paid subscriptions include batch processing, priority support, API access, and advanced security features.

5. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes
  • Not upload malicious or harmful content
  • Respect intellectual property rights
  • Not attempt to circumvent usage limits
  • Maintain the confidentiality of your account credentials

6. Privacy and Data Handling

We handle your documents with care:

  • Documents are processed securely using encryption
  • Files are automatically deleted after processing (free tier: 24 hours, paid: customizable retention)
  • We do not share or sell your documents
  • Detailed information in our Privacy Policy

7. Limitation of Liability

DocArrow provides the Service "as is" without warranties. We are not liable for:

  • Data loss during conversion
  • Temporary service interruptions
  • Formatting issues in converted documents
  • Third-party content or links

For critical documents, we recommend testing with sample files before processing important documents.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms. Significant changes will be notified via email or Service notifications.

Questions About Our Terms?

Contact our legal team for any questions regarding these terms and conditions.

Email Legal Team

📋 Quick Summary

Free Tier:

  • ✓ 10 conversions/day without login
  • ✓ Basic PDF/Office conversion
  • ✓ Files under 50MB
  • ✗ No Document Builder

Premium Features:

  • ✓ Unlimited conversions
  • ✓ Document Builder included
  • ✓ Larger file support (up to 2GB)
  • ✓ Priority support

Ready to Get Started?

No credit card required for free tier. Try 10 conversions today!